Frequently Asked Questions
We accept a wide range of payment options, including credit cards (Stripe), debit cards (Stripe), PayPal, advance bank transfer, and custom agreed-upon payments.
We offer various shipping options, including standard shipping and in-store pickup.
Shipping times depend on the type of product you purchase and the shipping destination. Typically, it takes from 2 to 10 business days for delivery in Italy, but for international shipments, it may take longer.
The shipping cost is displayed in the cart at the checkout.
Contact us for more information
If the product arrives damaged, please contact us immediately, and we will assist you in resolving the issue.
You can view your order history by accessing your account through the login page on our website. If you have forgotten your password, you can recover it using the password recovery option.
Once you have placed an order, we will send you a confirmation email with the tracking information for your order.
To obtain assistance, you can call us at +39 045509826 or send an email to info (at) mtdistribuzione.it, and you will be connected with the relevant technical support representative.